To see if a frame relay circuit is up, go into the telemetry room and set the 6 to 1 switch to B and hit return. You will get a * prompt. Type in the station abbreviation preceeded by a period (ie. .ago for Agoura). This will connect you with the remote frad. If the circuit is not up you will get a message which says "Call Unsuccess".
To get maintenance on a frame relay circuit you need to determine the circuit id number. These can be found in the "blue notebook" in the timing room bookshelf. There is an Excel spreadsheet which lists the station name or abbreviation, the address, the circuit id number, the DLCI, and a contact name and number if known. The repair service number is different for Pacific Bell and GTE frame relay service. They are both listed in the "Contacts" section of the "blue notebook". To determine which number to call, you need to look at the circuit id number. Those that end with -PT are Pacific Bell circuits. Those that don't are GTE. Once you dial the number you will be put into a (brief) voice mail system. You want the trouble reporting option. This will connect you with a human who will write up the trouble ticket. This is where you need to give them the circuit id, a call back number, and the hours you will be available for call back. Pacific Bell will give you a trouble ticket number, GTE will use the circuit id as the ticket number. WRITE THIS NUMBER DOWN!!! This is the only reference you will get for this trouble call. I also note the time and the name of the person that I spoke with. They will call you back when the circuit has been tested or sent on to an engineer. Once the circuit has been fixed they will call back and have you check the circuit. They may (or more likely may not) tell you what the problem was.
For general help on frame relay circuits, talk to Phil Maechling or Wayne Miller. They are the most familiar with frame relay circuits.
The USGS analog microwave circuits run through a modem box in the telemetry room. There are transmit and receive lights on the top of each modem. The sites are listed at the top. If these lights are not frequently then the station is not transmitting data. Check the LCD on on the modem to see if it says "TRAINING". If so then the problem is that the modems are not synching with each other. If they say "On Line" then they are at least communicating with each other. To further check where the problem might be, look at the transmit and receive lights. If the transmit (TD) light blinks every few seconds, then jet is trying to communicate with the datalogger. If the receive (RD) light blinks every few seconds, then the datalogger is trying to communicate with jet. If both lights blink every few seconds, then the router might be the cause of the problem. For USGS microwave problems talk to Chuck Koesterer. For router problems talk to Stan.
To check the statues of a datalogger you need to have an account on jet. (This may change to Spring at some point in the future.) Most of the dataloggers are programmed with Multishear software from Quanterra. They are running SLIP so there is two way communication with the datalogger. The first thing to try when you are unsure of whether a datalogger is up or not is to ping it. (ie: ping bkr) If the datalogger is up it will come back and say it is alive. If you get the "no answer from ..." message, check to see if the communications link is up. (See Fr: and Mwav:) If the communications appear to be up then the datalogger may gone down. This will probably require a site visit to correct. If you communicate with the datalogger, try logging into it at sysop. From here you will be able to see if aquisition is on. If not you can try and restart it. Type aqshell to get the main menu page. At the top you should see a line that either gives the current time, or says "Aquisition idle". If the data and time are wrong, then there is a clock problem and that should be reported top Jeff Batten or Wayne Miller.
There is a web page (currently, until they delete my account.) that gives the status of the stations every 30 minutes. Use any web browser and go to http://www.gps.caltech.edu/~bryant/dstatus.html. This will give you a quick snapshot of the status of digital stations.
To keep the web page current you will need an account on jet. You will also need the password to the rtem account. There are two files in the /home/rtem/check directory. The first is bad.stations. This is where you put an entry in to indicate that a station has been taken offline. When the station is repaired remember to remove the entry. The second file is out.stations. Put an entry in this file when a station is removed permanently. This will keep it from showing up in the status. New stations will show up automatically as they are brought online.